THEODOOR27 wrote:With reference to my previous question about booting up.
I have the affected harddisk.
And I would like to turn it into an external hard drive.
I have stuck it into a casing and it is all ready to go.
So I go into "My computer" click Drive E the green light on the external box turns red and the computer freezes.
So you have your machine working properly using a different internal hard disk. And you have put the "bad" hard disk in an external USB enclosure?
If you click on drive E (make sure it is the correct letter that is your external hard disk) and the computer freezes, it could be a hardware problem or a software problem.
If possible I would like to keep the files on the disk.HOW can I do that?
To keep the files on that external hard disk, i expect you mean you documents, pictures etc... you need for the machine to keep on operating after you click on that drive in My Computer. If your machine hangs after you click on that drive letter, you can't get satisfaction. There are recovery specialists that you could get to look at that drive but they might be pricey.
Otherwise I suppose that I have to format the disk, HOW?