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February 17, 2009
Telstra: great iPhone service
We were flabbergasted a couple of minutes ago to receive a phone call from a "mobile mentoring" service that Telstra offers. The idea is that they send out someone who can teach users how to get the best from their iPhones. It normally costs $160 for an hour, but if you're a long-standing customer, it's apparently free.
We're going to get the run-down on Friday morning. We hope it's going to accelerate our understanding of the iPhone, although we've made pretty good progress on our own so far, having devoted the best part of Sunday to our self-mentoring process.
But it's a fantastic service from Telstra. Now if we can only get them to give Sol Trujillo a bit of mentoring on Telstra's data charges ...
FOOTNOTE: Just got the email confirmation. The sesssion can cover up to six topics, including Contacts Management; Shortcuts; GPS Maps and navigation; Speed and voice dialling; Predictive text; News, weather and sport; Mobile email ; Web browsing; Multimedia; Computer synchronisation; Calendar, Tasks, Notes; Data Usage;
Bluetooth pairing; Creating favourites; Next G™ tools and features;Personalisation (screen, layout, ringtones); Call Features (call waiting, conference calls, video calls); Messaging (voicemail, email, SMS, photo/video messages). Let's see now ...
Posted by cw at February 17, 2009 05:43 PM
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Comments
I would hate to be the person coming out to provide that service for you ;) It would be like giving a parent teacher interview to a parent that is a teacher ... only worse.
Posted by: Scribbller at February 17, 2009 06:52 PM
None of the topics sound like they will help with keeping the bill to a minimum.
Posted by: Andrew at February 17, 2009 09:18 PM